To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. a letter sent by post or email) within 14 (FOURTEEN) calendar days from when you are in receipt of your order. You can also inform us at UNIQLO EUROPE LTD, 120 Regent Street, London, W1B 5FE UK of your decision to cancel this contract by a clear statement (e.g. If you use this option, we will provide an acknowledgement of receipt of such a cancellation on a durable medium (e.g. You can also inform us electronically by visiting this FAQ page and complete the contact form available at the bottom of the page (please choose the topic RETURNS – I wish to cancel my contract). To exercise your rights to cancel a contract, you may use the model cancellation form available here, but it is not obligatory. The cancellation period will expire after 14 (FOURTEEN) calender days from the day on which you or a third party (of your consent) acquires physical possession of the product(s).
#APPLE STORE RETURN POLICY OVER 14 DAYS FULL#
In this case, you will receive a full refund of the price paid for the product in accordance with our Returns and Cancellation Policy. You have a right to cancel a contract at any time within 14 (FOURTEEN) calendar days, beginning on the day after you received the product(s) without giving a reason. It is your responsibility to keep all return receipts, making a shipment by registered mail or by any other means necessary to enable a precise proof of the sending date. Regrettably we can only provide a refund for a lost return once we have been provided with a proof of posting certificate. The clerk will stamp the proof of posting on dispatch and you should retain this until you receive your refund. Ask the Post Office or courier for your proof of posting certificate. Take the parcel to a Post Office or courier.Place the returns address label provided on the parcel (PLEASE NOTE THAT THIS LABEL IS NOT FOR THE CARRIER, YOU STILL NEED TO CHOOSE A CARRIER AND PAY FOR THE SHIPPING.) The returns address should be: Ensure the product(s) is in a securely wrapped parcel.Enclose the return note in your package (the sheet with the information about the items you want to return).Complete the returns process on this page and print the file generated when the process is completed.Please note we do not offer pre-paid postal returns. If you wish to return an online purchase via post, please follow the instructions outlined below. For example, you can change the size or the colour of an item. If you do not have your original receipt, we will allow customers to make a like for like exchange for the same item, or for the current value of the item, whichever is lower at the time of return. Innerwear/underwear/swimwear/masks due to hygiene reasonsĪn exception can be made for items deemed faulty and cannot be fixed or replaced by the store as per Consumer Rights Directive 2011/83/EU.Please be advised, however, that the following item(s) cannot be returned: UNIQLO is always happy to exchange or refund all item(s) using the original method of payment as long as the item(s) are returned in a resellable condition (with original packaging, tags and/or labels) within 30 days from the date of purchase. To return an online purchase, please follow the steps on this page. Store purchases can be returned and exchanged at any UNIQLO store within the same country of purchase.
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